b789bet Privacy Policy

b789bet is committed to protecting the privacy and personal data of every player who uses our platform. We understand that Filipino players entrust us with sensitive personal and financial information, and we take that responsibility seriously. This Policy sets out in plain terms what data we collect, why we collect it, how long we keep it, and what your rights are.

This Policy applies to all personal data collected through the b789bet website, mobile interface, customer support channels, and any other touchpoint through which you interact with b789bet. It does not apply to third-party websites or services that may be linked from our platform — those are governed by their own privacy policies.

b789bet operates in compliance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its implementing rules and regulations. We are committed to upholding the rights of data subjects as defined under Philippine law.

For the purposes of the Data Privacy Act of 2012 and this Policy, b789bet is the personal information controller responsible for the personal data collected through the platform. This means b789bet determines the purposes and means of processing your personal data.

If you have any questions, concerns, or requests relating to your personal data, you may contact our Data Protection Officer (DPO) using the contact details provided in Section 14 of this Policy. Our DPO is responsible for overseeing b789bet's data protection practices and ensuring compliance with applicable privacy laws.

b789bet collects the following categories of personal data from players:

b789bet does not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where health-related information is voluntarily provided in the context of a responsible gaming self-exclusion request.

b789bet collects personal data through the following means:

• Direct collection — information you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting customer support, or participating in a promotion;
• Automated collection — technical and usage data collected automatically when you access and interact with the b789bet platform, including through cookies, log files, and session tracking technologies;
• Third-party sources — identity verification data from KYC service providers, fraud detection signals from payment processors, and publicly available information used for anti-money laundering (AML) screening purposes.

All data collection is conducted transparently and in accordance with the purposes described in this Policy. b789bet does not purchase personal data lists from third-party data brokers.

b789bet processes your personal data for the following purposes, each supported by a lawful basis under the Data Privacy Act of 2012:

Where processing is based on your consent (such as receiving promotional emails or SMS), you have the right to withdraw that consent at any time by updating your communication preferences in your account settings or by contacting our support team.

b789bet may share your personal data with the following categories of third parties, strictly on a need-to-know basis and subject to appropriate data processing agreements:

• KYC and identity verification providers — to verify your identity, age, and document authenticity as required by our regulatory obligations;
• Payment processors and e-wallet providers — including GCash, PayMaya, BPI, BDO, and Metrobank, to process your deposits and withdrawals in Philippine Peso (₱);
• Game content providers — third-party game studios whose games are hosted on the b789bet platform may receive anonymised session data for game performance and fairness auditing purposes;
• Fraud prevention and AML screening services — to detect and prevent fraudulent activity, money laundering, and other financial crimes;
• IT infrastructure and cloud service providers — who host and maintain the b789bet platform under strict confidentiality obligations;
• Regulatory and law enforcement authorities — where b789bet is legally required to disclose personal data in response to a lawful request, court order, or regulatory directive, including requests from PAGCOR.

All third-party service providers engaged by b789bet are contractually required to process personal data only for the specific purposes for which it was shared and to maintain appropriate security standards.

Some of b789bet's third-party service providers may be located outside the Philippines. Where personal data is transferred to a country that does not provide an equivalent level of data protection to that afforded under Philippine law, b789bet will implement appropriate safeguards to protect your data, including contractual clauses that impose data protection obligations on the recipient.

b789bet will not transfer your personal data internationally unless it is necessary for the performance of your account contract, required by law, or subject to adequate protective measures as described above. You may request information about the specific safeguards in place for any international transfer by contacting our Data Protection Officer.

b789bet retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:

• Account and identity data — retained for the duration of your active account plus a minimum of five (5) years following account closure, in compliance with AML and KYC record-keeping requirements;
• Financial transaction records — retained for a minimum of five (5) years from the date of the transaction, as required under Philippine financial regulations;
• Customer support communications — retained for three (3) years from the date of the last interaction;
• Technical and usage data — retained for up to twelve (12) months from collection, after which it is aggregated and anonymised;
• Marketing consent records — retained for the duration of your consent plus two (2) years to demonstrate compliance.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Where deletion is not immediately possible due to technical constraints, the data is isolated and protected from further processing until deletion can be completed.

b789bet implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and our servers;
• Encryption of sensitive data at rest, including financial records and KYC documents;
• Role-based access controls ensuring that only authorised b789bet personnel can access personal data, and only to the extent required for their specific role;
• Multi-factor authentication (MFA) for all internal systems that process personal data;
• Regular penetration testing and vulnerability assessments conducted by independent security specialists;
• Continuous monitoring of platform infrastructure for anomalous activity and potential security incidents;
• A documented incident response plan that is reviewed and tested on a regular basis.

While b789bet takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You also play a role in keeping your account secure — please use a strong, unique password and enable any available two-factor authentication on your b789bet account.

b789bet uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device that help us recognise you, remember your preferences, and analyse how the platform is used.

The following categories of cookies are used on the b789bet platform:

• Strictly necessary cookies — essential for the platform to function, including session management, login authentication, and security. These cannot be disabled.
• Functional cookies — remember your preferences such as language settings and game display options to improve your experience.
• Analytics cookies — collect anonymised data about how players use the platform, which pages are visited most, and where errors occur. This data is used to improve platform performance.
• Security cookies — used to detect and prevent fraudulent activity, including bot detection and session integrity verification.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the b789bet platform. b789bet does not use cookies to serve third-party advertising.

Under the Data Privacy Act of 2012 of the Philippines, you have the following rights with respect to your personal data held by b789bet:

• Right to be informed — you have the right to know what personal data b789bet collects about you and how it is processed, as described in this Policy;
• Right of access — you may request a copy of the personal data b789bet holds about you at any time. We will respond within 48 hours of a verified request;
• Right to rectification — if any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected;
• Right to erasure — you may request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations;
• Right to object — you may object to the processing of your personal data where that processing is based on legitimate interest, including for direct marketing purposes;
• Right to data portability — you may request that b789bet provide your personal data in a structured, commonly used, machine-readable format;
• Right to lodge a complaint — if you believe b789bet has not handled your personal data in accordance with applicable law, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

To exercise any of the above rights, please contact our Data Protection Officer using the details in Section 14. We may need to verify your identity before processing your request. We will not charge a fee for exercising your rights unless a request is manifestly unfounded or excessive.

If b789bet becomes aware that personal data has been collected from an individual under the age of 21, we will immediately suspend the associated account, delete the personal data in question, and take appropriate steps to prevent recurrence. If you believe that a minor has registered an account on the b789bet platform, please contact us immediately using the details in Section 14.

Age verification is a mandatory step in the b789bet KYC process. All players are required to submit valid government-issued identification confirming they are at least 21 years of age before their account is fully activated and before any withdrawal can be processed.

b789bet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform operations. The effective date at the top of this page will be updated whenever a material change is made.

Where changes are significant, b789bet will notify registered players via the platform or by email to the address associated with your account. Your continued use of the b789bet platform following the publication of an updated Policy constitutes your acceptance of the revised terms.

We recommend reviewing this Policy periodically to stay informed about how b789bet protects your personal data. If you disagree with any changes to this Policy, you may close your account in accordance with the b789bet Terms & Conditions.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way b789bet handles your personal data, please contact our Data Protection Officer. Our DPO is available to assist with all data subject rights requests, privacy complaints, and general data protection enquiries.

You may reach the b789bet Data Protection Officer via our 24/7 live chat support on the platform, or by written correspondence at the following email address (plain text — not a clickable link):

[email protected]

b789bet aims to acknowledge all privacy-related enquiries within 24 hours and to resolve data subject rights requests within 48 hours of identity verification. For complaints that cannot be resolved directly with b789bet, you may escalate your concern to the National Privacy Commission (NPC) of the Philippines.